[:en]Activism and COVID-19: Older Southeast Asian Women Embracing Technology[:zh]行动主义和新冠肺炎 (COVID-19)：东南亚老年女性采用科技[:KO]적극 행동주의와 COVID-19: 기술을 이용하는 동남아시아의 중장년 여성들[:pt]O ativismo e a COVID-19: mulheres mais velhas do sudeste da Ásia adotam tecnologia[:ja]アクティビズムとCOVID-19：テクノロジーを積極利用する東南アジアの年配女性たち[:es]Activismo y COVID-19: las mujeres mayores del Sudeste Asiático adoptan la tecnología[:]

,

[:en]A study describing how older women in Southeast Asia have used technology to spread positivity and creativity during COVID-19.[:pt]A study describing how older women in Southeast Asia have used technology to spread positivity and creativity during COVID-19.[:] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

[:en]Technology Moats: The Dark Pattern of Intentional Friction Barriers[:zh]技术护城河：蓄意摩擦壁垒的暗黑模式[:KO]기술적 도랑 의도적 마찰 장벽의 다크 패턴[:pt]Fossos da Tecnologia: o padrão obscuro das barreiras de atrito intencional[:ja]テクノロジーの堀：摩擦に対する意図的なバリアのダークパターン[:es]Fosos tecnológicos: el oscuro patrón de las barreras de fricción intencionadas[:]
Photo of a pizza on a plate on a table

[:en]Corporations desire to hear their customer complaints…or do they? We take a close look at ways companies use technology to raise the drawbridge on customers. Technology barriers exist for many reasons; some are good and some are bad. Automated customer service systems can speed up the support process for customers while cutting costs for businesses. But when they are designed to slow customers down, they risk becoming a "technology moat": an intentional obstacle to make customers think twice before proceeding. In this article, you will learn the difference between technology moats and dark patterns and how to spot them.[:] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

[:en]Cognitive Interviewing: A Method to Evaluate Surveys[:]

,

[:en]Learn how cognitive interviewing can improve your surveys so you really get the data you need. Surveys are a common method for collecting data from users. To ensure you get the data you want, you must ask questions that truly reflect your research goals. Cognitive interviewing is a useful method for evaluating how well users can understand and answer your questions. In this article, we describe cognitive interviewing and compare it to usability testing, showing the similarities and differences, so you can start using cognitive interviewing to improve your own surveys.[:] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

Rubes Cartoon: Developing UX
Green bubble with text:

[:en]Rubes Cartoon[:] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]