Articles about 20.3
[:en]Incorporating the Jobs to Be Done Framework (Book Review)[:zh]纳入“Jobs to Be Done”（待完成工作）框架[:KO]수행 과제 프레임워크의 구체화[:pt]Incorporação da Estrutura Jobs to be Done[:es]Incorporación del marco Trabajos por hacer[:]
[:en] Jim Kalbach’s Jobs to be Done Playbook is a detailed guide for incorporating jobs to be done (JTBD) into any product, service, or user experience design process. “At its core, the concept of JTBD is straightforward: focus on people’s objectives independent of the means used to accomplish them,” says Kalbach in his introduction (xii). […]
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