Articles by Andrew Schall

Andrew Schall headshotAndrew Schall is the Director of User Experience at Modernizing Medicine, a leading health IT company. Over the last 15 years he has worked with organizations such as the National Institutes of Health (NIH), GlaxoSmithKline (GSK), and Massachusetts General Hospital to improve the user experience of their digital platforms. Andrew is the vice chair of the Electronic Health Record Association’s (EHRA) Clinician Experience (CX) Workgroup.

Can Voice-Driven Virtual Assistants Help Eliminate Physician Burnout?
Photo of a physician in an examining room recording patient information on a tablet; there is a subset screenshot of a medical record with a microphone symbol.

by

Cumbersome medical software is a leading cause in physician dissatisfaction and burnout. But that story could change if physicians had a voice-driven virtual medical assistant. [Read More]

The Future of UX Research: Uncovering the True Emotions of Our Users

by

A brave new world of user experience research that includes physiological responses is on its way. Stay tuned as the tools become more economical and practical. [Read More]