Articles by Carol J. Smith
Carol J. Smith has an 18-year career in UX/UXR (12 with Agile) managing teams, collaborating on complex problems, and working across industries and platforms. She holds an MS in HCI from DePaul University, enjoys volunteering with UX organizations, and is currently working to improve the self-driving experience. Twitter: @carologic
AUX3: Making UX Research Track with Agile
The AUX3 model (Agile UX with 3 Tracks) proposes a framework for fitting the user experience cycle into the Agile process. [Read More]
A Turn of Phrase: The Politics of UX Language
Successful collaborations start with clear expectations, and to set clear expectations, we need a common language. [Read More]
Negotiation: You Already Do It – Now Own It
Mastering negotiation can lead to both professional and personal gain. User experience professionals need negotiation skills to effectively advocate on behalf of user needs. [Read More]
