Articles by Cliff Anderson

Cliff Anderson is a senior usability engineer with Ally Bank. He has 30 years of experience doing usability testing on more than 3,000 users. He has presented at UXPA and has published in UPA Voice, Boxes & Arrows, User Experience, and Usability Interface. He has degrees from Duke University and Carnegie Mellon, and has been a guest lecturer at UNC, Clemson, Winthrop, and the University of Georgia.  He also presents regularly for the Nielsen Norman Group.

[:en]Who Makes a Good UX Person? Results of a Survey Using the Five Factor Personality Model[:zh]优秀用户体验人员有何特质？使用五因素人格模型的调查结果[:KO]누가 좋은 UX인을 만들 수 있을까요? 5가지 요소의 특성 모델을 사용한 설문 조사 결과[:pt]Quem é um bom profissional de experiência do usuário? Resultados de uma pesquisa com o modelo de personalidade de cinco fatores[:ja]優れたUX担当者の特性とは？5因子パーソナリティモデルを用いたアンケート調査の結果[:es]¿Quién es una buena persona para experiencia de usuario? Resultados de una encuesta con el modelo de personalidad de cinco factores[:]
RIASEC model and Five Factor Model

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What makes UXers tick? This article discusses two surveys: one using the Five Factor Model of personality and another the RIASEC model for occupational fit. [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

[:en]Becoming Emotionally Intelligent About Design (Book Review)[:zh]如何设计情感智能技术 (书评)[:KO]감성 지능 기술을 디자인하는 방법 (서평)[:pt]Como projetar tecnologia emocionalmente inteligente (Resenhas de livro)[:ja]感情知能の高い技術を設計する方法 (書評)[:es]Cómo diseñar tecnología emocionalmente inteligente (Reseñas de libros)[:]
[:en]Book cover of Emotionally Intelligent Design[:]

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A review of Emotionally Intelligent Design by Pamela Pavliscak. This book provides guidance on how to incorporate an emotional layer into Design Thinking. [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

[:en]The Five Stages of Grief: Usability Test Observer Edition [:zh]悲伤的五个阶段：可用性测试观察员版 [:KO]슬픔의 다섯 단계: 사용성 테스트 참관인 편 [:pt]As cinco fases do luto: Edição de observador do teste de usabilidade [:ja]悲嘆の5段階：ユーザビリティテストのオブザーバーの場合 [:es]Las cinco etapas del dolor: edición de observadores de las pruebas de usabilidad [:]

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[:en]In this humorous piece, Cliff Anderson proposes a comparison between Kubler-Ross’s Five Stages of Grief and the experiences of observers new to the usability testing process.[:zh]在这篇幽默的文章中，Cliff Anderson 对比 Kubler-Ross 的 5 个悲伤阶段与新手观察员的可用性测试过程体验。[:KO]이 유머러스한 글에서 클리프 앤더슨은 퀴블러 로스(Kubler-Ross)의 슬픔의 다섯 단계와 사용성 테스트 과정에 경험이 없는 관찰자의 경험을 비교하여 보여줍니다.[:pt]Neste artigo cômico, Cliff Anderson propõe uma comparação entre as cinco fases do luto de Kubler-Ross e as experiências dos observadores recém-chegados ao processo de teste de usabilidade.[:ja]このユーモアに満ちた記事では、クリフ・アンダーソンが、キューブラー＝ロスの「悲嘆の5段階」とユーザビリティテストの初心者であるオブザーバーの経験とを比較している。[:es]En esta parte graciosa, Cliff Anderson propone una comparación entre las 5 etapas del dolor de Kubler Ross y las experiencias de los observadores nuevos en el proceso de pruebas de usabilidad. [:] [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

¿Habla Español?: Testing and Designing for U.S. Latino Users

¿Habla Español?: Testing and Designing for U.S. Latino Users "/>

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This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]

The View From Here: Who Would Want to Do Usability?
The View From Here: Who Would Want to Do Usability?"/>

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This article looks at the results of a Myers-Briggs Type Indicator (MBTI) survey with eighty usability professionals. [Read More阅读详情자세히 읽기Leia mais続きを読むLeer más]