Articles by Danielle Smith

Danielle Smith is the director of UX Research and Accessibility at Express Scripts. She has been a UX designer and product researcher at Lockheed Martin, Dell, PayPal, and has consulted with other enterprise technology companies to define product and refine experiences. Danielle holds a Ph.D. in Industrial/Organizational Psychology from Rice University. Twitter: @danielleps0

User Research for Non-Researchers: How to Get User Feedback Without a Dedicated Researcher

A step-by-step guide on how to conduct qualitative research for times when your UX researcher is not available. [Read More]