Articles by Denise Su

Denise SuDenise Su is a UX Researcher at Google and was formerly a research and design consultant. She has taught workshops on assertiveness to several UX teams as well as at diversity and inclusion events. Denise holds a doctorate in Developmental Psychology from the University of California, Santa Cruz.

Assertive Communication Skills: A Foundation for UX Success (Part 2)
Two men and two women sitting at a coffee table in a room with huge windows. They are working together and they have books and notebooks all over the table.

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UX professionals sometimes struggle to communicate assertively at work. We present ideas to put this skill into practice, with examples and suggestions from real life. [Read More]

Assertive Communication Skills: A Foundation for UX Success (Part 1)

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Why and how should you communicate assertively in the workplace? Four Googlers provide a framework and ideas on how to step up your communication skills to avoid unwanted behaviors. [Read More]