Articles by Michelle Peterson

Michelle Peterson is senior UX researcher at Indeed. She previously served as head of UX research for Rackspace, establishing and growing their UX research practices. Over her career she has worked for or with many tech companies including Microsoft, Dell, HP, and Disney. Michelle holds a Ph.D. in cognitive psychology from UF. Twitter: @cogchelly

Lean User Research: Lessons from the Agile Trenches

Seasoned user researchers share tips on starting, iterating, and scaling lean research methods to adapt user experience research to a fast-moving Agile development process. [Read More]

User Research for Non-Researchers: How to Get User Feedback Without a Dedicated Researcher

A step-by-step guide on how to conduct qualitative research for times when your UX researcher is not available. [Read More]

UX Increases Revenue: Two Case Studies

WebIQ helps businesses prioritize web improvement efforts and then measures the impact using the results from online research to build and enhance prototypes that are tested in lab-based studies. [Read More]