User Experience

Huatong Sun

Chinese technology companies like Weibo and Alibaba are using UX to scale their businesses by turning their customer base into a fan base. [Read More]

Jonathan Weeks, Hiroshi Ushioda

Designing global research requires being sensitive to cultural differences. Tokyo-based researchers, who often partner with international clients, share tips on conducting UX studies in Japan. [Read More]

Li Wei

A combination of strategic quantitative tracking and qualitative follow-up can reveal hidden problems within a product that have meaningful business and user experience implications. [Read More]

Fei Ren

Cultural differences between Western and Asian countries can impact how customers perceive service failures. Understanding these differences can have a large impact on your business. [Read More]

Antony Morris

Staying curious and hungry for new clues to context helps UX designers to build empathy with users and create intuitive solutions that address individual needs and aspirations. [Read More]

Cheng Ya-Fang, Cho Szu-Yang, Tang Hsien-Hui

Researchers in Taiwan have developed a software-based therapeutic activity to aid the rehabilitation of the growing number of people worldwide with dementia and Alzheimer’s. [Read More]

Chauncey Wilson

A review of From Tool to Partner: The Evolution of Human-Computer Interaction by Jonathan Grudin. [Read More]

Candice McFarland

A review of Doorbells, Danger, and Dead Batteries: User Research War Stories by Steve Portigal. [Read More]

Leigh Rubin

Find more of Leigh Rubin’s cartoon humor and and even book Leigh as a speaker at your next event at rubescartoons.com/events.html (c) 2016, Leigh Rubin, Syndicated Cartoonist [Read More]