Articles about Artificial Intelligence

Explaining the Unexplainable: Explainable AI (XAI) for UX

Meg Kurdziolek

Explainable artificial intelligence (XAI) can help UX professionals advocate for better experiences in machine learning-driven products. [Read More]

AI Interviewing Technologies: Concerns of Ethics, Accessibility, and Usability

Screenshot of a HireVue promotional video that demonstrates their video interview display

This article presents information and concerns for AI-powered interviewing technology that speaks to employers to help them make informed decisions about using AI interviewing technologies. [Read More]

Artificial Intelligence and Chatbots—Creating Positive Experiences

Dabby Phipps, Jon Temple and Jason Telner

This article describes UX considerations and the interaction designer’s role in building artificial intelligence applications. Challenges, best practices, and examples of building chatbots are discussed. [Read More]