User Experience

by Kuldeep Kulshreshtha

Language Intro (75 words) Introduction, translated into 5 languages Asia is experiencing a user research boom, with the number of professionals growing rapidly. However, remote research as a practice is still not widely accepted across all Asian countries, due in part to low awareness of tools available. To become successful, remote research platforms need to adapt to the diversity of potential recruits in Asia and make it easier for researchers to screen, schedule, and compensate participants, as well as complete translations seamlessly. [Read More]

by Felix Hansen, Susanne Marquardt

Driver assistance systems aim to enhance the convenience and safety of driving. This can be achieved through good UX design and considering cultural differences. [Read More]

by Md. Faruk Hossain

The article explores the current state of UX in Southeast Asia and provides three examples from across the UX maturity spectrum. [Read More]

by Filipp Sapienza

This article highlights the current state of UX in Southeast Asia and provides examples from across the UX maturity spectrum. [Read More]

by Terena Bell

Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO. [Read More]

by Jake Volz, Charles Mitchell

Through Mechanical Turk, user experience researchers can conduct quick, scalable, and budget-friendly studies, while testing a product’s accessibility and suitability for international audiences. [Read More]

by Huatong Sun

Chinese technology companies like Weibo and Alibaba are using UX to scale their businesses by turning their customer base into a fan base. [Read More]

by Jonathan Weeks, Hiroshi Ushioda

Designing global research requires being sensitive to cultural differences. Tokyo-based researchers, who often partner with international clients, share tips on conducting UX studies in Japan. [Read More]

by Li Wei

A combination of strategic quantitative tracking and qualitative follow-up can reveal hidden problems within a product that have meaningful business and user experience implications. [Read More]

by Antony Morris

Staying curious and hungry for new clues to context helps UX designers to build empathy with users and create intuitive solutions that address individual needs and aspirations. [Read More]

by Cheng Ya-Fang, Cho Szu-Yang, Tang Hsien-Hui

Researchers in Taiwan have developed a software-based therapeutic activity to aid the rehabilitation of the growing number of people worldwide with dementia and Alzheimer’s. [Read More]

by Filipp Sapienza

Interfaces that facilitate community over the network can enrich the quality of social interaction. This can only be good for everybody. [Read More]

by Susan Dray

A review of There’s Not an App for That by Robinson, Marsden & Jones. Think deeply about the way you design and how you might do it differently [Read More]

by Ger Joyce, Mindy Maxwell, Jay Brewer, Saurabh Dutta

Industry leaders focus on the big picture: the end-to-end customer journey or experience. Here’s how to gauge the level of CX development in your organization. [Read More]

by Whitney Quesenbery

A review of Cross-Cultural Technology Design, Huatong Sun. This book examines the challenge of understanding cultural expectations and local context. [Read More]

by Will Sullivan

Designing mobile apps for emerging markets with more than 60 languages and 215 million people requires a balance of designing, technology, user experience, and simplicity. [Read More]

by Andrew Mayfield, Kathryn Reeves

Insights on global UX research from eight UX professionals in Brazil and New Zealand. Research tools, favorite resources, and love of the work are shared in these two very disparate countries. [Read More]

by Javier Velasco-Martin

The UX field is starting to develop in South America despite the challenges of cultural diversity within the region. UX specialists in some countries are creating regional groups to host events and build communities. [Read More]

by Laurie Gelb

When you understand the cultural cues that support decision-making, you can make a site easier to use. (Full article available in English and Español) [Read More]

by Ania Rodriguez

Learn how to effectively conduct UX research in Brazil, Colombia, and Mexico including tips for screening, translation, running the study, observation, and interface design. [Read More]

by Carrie Spates

With the growth of global websites designed for mobile access, translating website content into multiple languages is becoming more important, especially for global businesses. [Read More]

by Rodrigo Davies, Erica Deahl, Julie Fischer, Jason Lipshin, Eduardo Marisca, Lingyuxiu Zhong

In April 2014, UX researchers from MIT led a UX design workshop for participants from local creative industries in Lima, Peru. They introduced key techniques for research, ideation, concept development, and refinement. [Read More]

by Katie Mauck

Omni-channel research for a mobile wallet study in Brazil reveals key research questions to ask to ensure you are identifying cultural nuances. (Full article available in English and Español) [Read More]

by Hala Hemayssi, Elyse Sanchez, Robert Moll, Charles Field

Designing an effective Arabic user experience by understanding how cultural and linguistic issues are tightly woven together. UX designers became "cultural translators." [Read More]

by Chelsey Glasson

A review of Global UX: Research and Design in a Connected World by Whitney Quesenbery and Daniel Szuc, and The Handbook of Global User Research by Robert Schumacher. [Read More]

by Amanda Wright

Our intrepid sketchnoter attended a talk by Jared Diamond, author of popular science books and sketched what she learned about traditional societies. [Read More]

by Demetrios Karis, Daniel Wildman, Amir Mané

A study of remote collaboration within Google teams concluded that ubiquitous video conferencing has helped to overcome many challenges facing geographically distributed teams. [Read More]

by Whitney Taylor

Changes in team processes, behaviors, and schedules can improve communication among teams in different places, ensuring that subtleties of design don’t get lost. [Read More]

by Carl Beien

As western culture increasingly values socially minded ventures, user experience professionals can help solve common problems experienced in developing countries. [Read More]

by Aaron Marcus

Asian sci-fi is inspired by classic Western novels as well as native literary traditions. Chinese, Indian, and Japanese approaches reveal creations based on different cultures. [Read More]

by Yu-Hsiu Li

Taiwan’s UX development suggests a way to advocate within the unique needs of a geographical region’s business context, while still learning from global experience. [Read More]

by Neel Chowdhury

Mobile technologies will play a pivotal role in realizing universal access to banking services, but there are many more challenges ahead. What's next for UX designers? [Read More]

by Astrid Twenebowa Larssen

Everyday mobile phone use in Accra, Ghana, has some unique challenges, but it is similar to mobile phone use in other parts of the world. [Read More]

by Satoru Tokuhisa, Takuji Tokiwa

When developing products for 90 percent of the world, in order to create acceptable devices, designers need to resolve belief conflicts between themselves and target users. [Read More]

by Giovanni Innella

Gathering information in an unfamiliar cultural context is time-consuming. Described here is the technique adopted by a team of the Madeira Interactive Technologies Institute (M-ITI) in response. [Read More]

by Markus Weber

UX training should address the cultural and social aspects of communication in order to create communicators who make a positive impact. [Read More]

by Silvia Inéz Salazar

When adapting online health information for Latinos, employ “transcreation” or adaptation based on design guidelines that encompass cultural and linguistic needs, rather than just translation. [Read More]

by Michelle Borea, Kellie May

Those who do international field work need to become experts in the differences in research methodology from one culture to the next. [Read More]

by Bridging the Global Digital Divide

"Bridging the Global Digital Divide" teams are looking at new interaction technologies and design practices for users whose lives could be transformed by advances in computing and communication. [Read More]

by Sauli Laitnen

The success of moderated usability testing of a product in several countries in a short time is depends on careful planning and preparation. [Read More]

by Sarah J. Swierenga

Discussion of the signing of the “Manifesto on Usability and Accessibility for Mexican Government Websites” at the conclusion of the Usability and Accessibility for the Web International Seminar (UA Web 2007). [Read More]

by Cliff Anderson

This article discusses a series of cross-cultural usability studies run with Spanish speaking immigrants to the U.S., looking in particular at their special characteristics and challenges. [Read More]

by Joi Roberts

World Usability Day 2006 festivities varied with social and professional cultures that celebrated the day. Several cities organized design competitions to redesign existing systems that maximize usability. [Read More]

by Daniela Marghitu, Raymond van der Zalm

With events across forty countries and five continents, outstanding media coverage, and feedback from organizers and volunteers, World Usability Day 2006 were deemed a huge success. [Read More]

by Simon Herd, Maura Vij, Tjeerd de Boer

For international organizations, feedback from users at the local level is essential to product success. Organizing multinational events and sharing the results can help achieve business goals. [Read More]

by Neema Moraveji, Rania Ho, David Huynh, Leizhong Zhang

China has many possibilities when designing for emerging markets, for example, improving the quality of communication between migrant worker parents and their children. [Read More]

by Zhengjie Liu

Since the study of user experience is a source for technological innovation and building a human-centered society, we expect a bright future for usability in China. [Read More]

by Cindy Lu

China has advanced rapidly in the usability field. In several senses, China has opened up to the world, and opportunities are there for the global usability professional community. [Read More]

by Daniel Szuc, Josephine Wong

Because usability is at its beginning stages in Hong Kong, there are great opportunities here to learn more about Eastern users and their needs. [Read More]

by Masaaki Kurosu

There is a long history of usability testing, in practice if not in name, in Japan. Professional organizations for usability, outside of the academic context, are just taking off. [Read More]