User Experience

by Pallabi Roy Singh

Methodical user research following best practices yields good results, but are they “reliable” or “valid”? Here's how we apply social science concepts to UX research. [Read More]

by Terena Bell

Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO. [Read More]

by John Kille

In this article, the author walks through the process they used to build and roll out a user-centric scorecard to help teams increase UX maturity. [Read More]

by Brian Stanton, Mary F. Theofanos

As usage of cloud-based applications grows, usability professionals must define a framework that incorporates user needs into the cloud implementation process. [Read More]

by Jean Fox

Despite facing challenges of complexity, size, and limited resources, UX professionals are making great strides and finding more support in the US Federal government. [Read More]

by Amy Willis

Designing a medical application means paying special attention to patient privacy, safety concerns, and environment where it will be used, as well as legal regulations. [Read More]

by Prachi Sakhardande, Rajiv Thanawala

The User Experience Maturity Model (UXMM) evaluates experiences from a baseline of usability to a pinnacle of delightfulness. The model and benefits are described along with how to use it to improve a design. [Read More]

by Kamaria Campbell

A review of Designing with the Mind in Mind by Jeff Johnson. A psychological look at common design problems. [Read More]

by Andrew Arch, Shadi Abou-Zahra, Shawn Lawton Henry

A review of research into overlaps between the accessibility needs of older users and people with disabilities showed that WCAG 2.0 meets most of the identified requirements of older web users. The article introduces the WAI-AGE project. [Read More]

by UX Magazine

The first issue of User Experience Magazine. The lead article is on strategic usability. [Read More]