Articles about Usability

The Need for UX in Healthcare During COVID-19
Photo of a man in an enclosed booth with his hands and arms encased in protective gloves. There is a shelf capable of holding supplies connected to the outside of the booth.

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In the beginning of the COVID-19 pandemic, there was a shortage of medical equipment. This shortage in combination with the US Emergency Use Authorization, allowing the use of improvised PPE, resulted in a number of unregulated and untested products becoming available. Matt's team of Human Factors UX professionals evaluated many products and systems during this time as part of their roles in a healthcare system. In this article, Matt shares some of those experiences. [Read More]

Reliability and Validity: Ensuring a Foolproof UX Research Plan

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Methodical user research following best practices yields good results, but are they “reliable” or “valid”? Here's how we apply social science concepts to UX research. [Read More]

Best Practices for Asian Language Site Localization

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Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO. [Read More]

IoT UX Challenges: Designing Unintentionally Stressful Experiences
An image conveys a couple imagining their house burning down after seeing a troubling icon in their IoT app.

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Following certain principles for designing for IoT can help improve the user experience and relieve anxiety caused by technical breakdowns. [Read More]

Understanding User Motivation: Creating Compelling IoT Experiences

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Understanding how IoT technologies impact everyone in the household is key to designing intuitive, compelling experiences. [Read More]

Selecting a UX Design Method: Making Small UX Data Big

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Choosing what UX design method to use for a project can be difficult. Developing better tools based on empirical data can help make that decision easier. [Read More]

How to Make Motion Design Accessible: UX Choreography Part Two

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Following a few foundational guidelines for accessibility can make your motion design more inclusive and help you add polish and maturity to the overall user experience. [Read More]

Nielsen’s Heuristic Evaluation: Limitations in Principles and Practice
illustration of a checklist

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Nielsen's heuristic evaluation is one of the standard usability assessment tools outside of actual testing, but it has failed to adapt to the changing ecosystem of design. [Read More]

Software Usability: A Sarcastic Guide

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Is software really designed to torment the human species? An examination of the evidence and 13 anti-usability principles. [Read More]