Reliability and Validity: Ensuring a Foolproof UX Research Plan

Methodical user research following best practices yields good results, but are they “reliable” or “valid”? Here's how we apply social science concepts to UX research. [Read More]

How Words Can Influence the User Experience (Book Review)

A review of Writing is Designing. This book describes how content influences user experience and provides best practices around writing content. [Read More]

The 3 Phases of Inspiration. Offload. Look Around. Go Wild. The Process of Creating Ideas in Design, Experience, and Innovation Projects

A UX Designer proposes a framework for ideation and collaboration that design teams can leverage for practical yet outside-the-box thinking that leads to innovation. [Read More]

Driver Assistance Systems: UX from a Safety Perspective

Driver assistance systems aim to enhance the convenience and safety of driving. This can be achieved through good UX design and considering cultural differences. [Read More]

Designing Information Systems (Book Review)

A review of Living in Information by Jorge Arango. This book examines how to design information environments that benefit society. [Read More]

Getting Access to Doctors for User Research

Cartoon strip of a person asking a doctor for advice on how she can start-up her business. However, the doctor says he has a waiting room full of patients, and his first order of his business is to get her to leave.

Most first-timers in the healthcare-innovation space find it frustrating to get access to doctors for user research. [Read More]