Articles about Conversational Design
Designing for Conversations (Book Review)
A review of Conversations with Things by Diana Deibel and Rebecca Evanhoe details this indispensable guide to all things chat and voice. This book includes practical design guidelines and purposeful guidance on privacy and inclusion. Topics include talking like a person, basic and advanced design considerations, and guidelines for implementation. [Leer más]
(English) Artificial Intelligence and Chatbots—Creating Positive Experiences
(English) This article describes UX considerations and the interaction designer’s role in building artificial intelligence applications. Challenges, best practices, and examples of building chatbots are discussed. [Leer más]
