Articles about UX Design

Designing for Big Tech: Top Lessons from a Junior UX Designer at PayPal

Designing for Big Tech: Top Lessons from a Junior UX Designer at PayPal

A UX designer explores what it means to work as a junior designer at an influential big tech company. He shares his top four lessons learned from a two-year journey at PayPal™. Lessons include embracing the unhappy path in design, designing and collaborating in a fast-paced environment, balancing product design with product management, and learning continuously at the intersection of business, design, and technology. [Read More]

Schemas: Strategizing User Experience

EHR user interface with a customer list control.

Schemas inform people in performing the simplest tasks to entering data in complex systems such as Electronic Health Records. People use assimilation and accommodation to adapt schemas to new situations, but overreliance on users’ accommodation affects cognitive load and usability. Understanding schemas informs a strategic user experience that focuses on cognitive skills. [Read More]

Non-Standardization: Design for the Swiss Health Service

Tor Browser: Changing How You Access the Internet

Letterboxing allows users to change their window size and still protects them from being tracked.

Get a sense of users' expectation mismatch when using a privacy-first browser versus how the browser needs to work to protect privacy. [Read More]

Designing Curiosity: A Beginner’s Guide

Curiosity is powerful. How can we be more curious? Is it possible to invite others to be curious as well? [Read More]

How to Practice Cross-Cultural UX Design (Book Review)

A review of Universal UX Design by Alberto Ferreira. The book focuses on localization strategies for distinct groups. [Read More]

The Importance of Designing for the Elderly in a Post-COVID World

Elderly Tech

One major impact of COVID-19 has been the rapidly rising number of older adults using the internet to work, shop, engage in social activities, and stay connected to family and friends. Many in this demographic, while they have real-world knowledge and experiences, may have challenges using online technologies and mobile devices. Hossein Raspberry provides insights on demystifying inclusive design and driving accessibility design in technology. [Read More]

On a Path to Transparent Collaborations: Weave

A UX designer explores the challenges of collaboration between designers and developers and applies these insights in a tool to facilitate their communication. [Read More]

Best Practices for Asian Language Site Localization

Localizing your site for Asia may mean a radically different design, brand-new elements, or country-specific SEO. [Read More]

Designing for Social Technologies: Responsible Privacy Design

Concerns about negative social consequences can be a barrier to online participation. UX designers have the opportunity and responsibility to design for overcoming this. [Read More]

Human-to-Human Interaction Style in Voice User Interface Design

Voice-enabled devices are gaining the ability to mimic human-to-human interactions fairly well. This article outlines some general guidelines to consider when designing voice user interfaces. [Read More]

Startups and UX: Relating Success to Good UX Practices

Research conducted on startups in Detroit, Michigan proves that the success of any startup hinges on the employment of UX to feed the ROI. [Read More]

Building an Ethics Framework for UX Design, Part 2

Generic patient health record

Ethical issues, surprisingly caused by benevolent intent, are often left unnoticed in UX design. Conscious awareness is the primary step in tackling these pressing issues. [Read More]

Digital Accessibility: Creating Inclusive Experiences and Avoiding Lawsuits

Three examples of link text shown in different colors. The first two fail accessibility contrast guidelines and the last one passes.

Web accessibility has always been good practice but, starting this year, it is a legal requirement that user experience professionals can no longer ignore. [Read More]

Time Change: How the UX of Time Begins Below the UI

One-month calendar with list of times showing for chosen date.

This article discusses the challenges faced, the importance of UX research, and the research process in the Indian manufacturing industry in the era of the Internet of Things. [Read More]

Building an Ethics Framework for UX Design

A compilation and categorization of the different ethical issues within UX design [Read More]

Variable Fonts: The Future of Typography

Variable fonts are here, and they’re going to change how you think about the relation between typography and user experience. [Read More]

Don’t Discount the Role of UX in IoT

The Internet of Things is not limited to a physical product connected to the Internet. It is an ecosystem with its own UX needs. [Read More]

As Machine Learning and AI Perform Magic, How Can UX Professionals Help?

Artificial intelligence (AI) is a collection of technologies that enables machines to perform tasks that previously would require human intelligence, such as learning, reasoning, solving problems, and adjusting to new input. The technology can augment and even replace human activities. Recent research on the impact of AI, described in the Accenture Technology Vision (2017), reveals that AI could double annual economic growth rates in 2035 by changing the nature of work and creating a new relationship between man and machine. [Read More]

Taking a UX Approach to Learning About Website Accessibility

The first step to include accessibility into a project is to dispel myths about accessible websites being “ugly”, expensive, hard to maintain, or off brand. [Read More]

Remote Design Teams: How to Use Cloud-Based Tools to Collaborate

With the right strategies and tools, distributed design teams can maintain effective communication and creative collaboration. [Read More]

Nielsen’s Heuristic Evaluation: Limitations in Principles and Practice

illustration of a checklist

Nielsen's heuristic evaluation is one of the standard usability assessment tools outside of actual testing, but it has failed to adapt to the changing ecosystem of design. [Read More]

Effective and Efficient: Conducting UX and Design Reviews

Lead effective and efficient design reviews in your organization. This method consists of three targeted rounds of reviews. [Read More]

Current Customers: The Kano Model Helps Keep Personas Fresh

Understanding the progression of products and human behavior according to the Kano model—customer satisfaction measured via five categories—can help you refresh personas. [Read More]

Motion Design: An Intro to UX Choreography

The UX application of UI motion design is becoming so important, it’s taking on new terminology of its own—UX choreography. [Read More]

Avoiding Narcissus: Finding inspiration in Unusual Places (Book Review)

Book cover

A review of There’s Not an App for That by Robinson, Marsden & Jones. Think deeply about the way you design and how you might do it differently [Read More]

The Case for Being a UX Unicorn: Learning to Work More Effectively with Web Developers (Book Review)

A review of Bridging UX & Web Development by Jack Moffett. A good base for getting started with learning to code. [Read More]

UX of e-Learning: A Look at How Two Online Learning Platforms Support Self-Regulated Learning

Two e-learning platforms, Duolingo and Codecademy, through their UX design, empower students to achieve their learning goals. [Read More]

Flexible Foundations: Preparing Design Students for a Changing Field

To prepare students for a user experience career, design programs should focus on teaching flexibility, experimentation, critical thinking, and effective communication. [Read More]

Persuasive Design: When Does UX Become Evil?

UX turns evil when human behaviors are used to manipulate people into spending additional money. [Read More]

Using Your Logical Powers: Abductive Reasoning for Business Success

Research methods can be inductive (generalizing) or deductive (narrowing choices). Combining methods for abductive reasoning gives business teams the confidence and strategic insights to better collaborate and innovate [Read More]

Turning Learning into Action: Themes from the 2015 GIANT Conference

A recap of the 2015 GIANT Conference. Everyone is a designer. No one knows it all; we need each other. We should all strive to be better at design, not perfect. Ask ourselves, what are we missing? [Read More]

UX Infographics: 9 to Pin to Your Wall

Nine infographics communicating user experience principles with different visual treatments provide an overview of principles of infographic design. [Read More]

The Largest Intranet in Poland: Design Challenges and Solutions

A UCD process was used to create an intranet for the largest energy producer in Poland. User research and content prioritization were key to success. [Read More]

Personal Health Metrics and Good UX: Partners in Healthcare

To ensure healthcare programs and applications that use personal metrics are effective in helping people improve their lives, focus on the user experience. [Read More]