Caroline Jarrett is a forms and survey specialist. She helps organizations to make their forms easier to fill out and more effective. She’s currently working mostly with the UK Government Digital Service. She’s the co-author of “Forms that work: Designing Web Forms for Usability.” Twitter: @cjforms
Gerry Gaffney runs Information & Design, a UX consultancy in Melbourne, Australia and is the Director of Publications for UXPA. He produces the User Experience podcast (uxpod.com). @gerrygaffney