User Experience

by Sven Jungmann, Anja Mayr

When designing healthcare experiences, we need to prove the effectiveness of our solutions as much as we need to consider their desirability, feasibility, and viability. [Read More]

by Donna Baillie

UX design teams reaching for low-hanging fruit for MVP products may fall into the trap of focusing on “minimal” to the detriment of “viable.” [Read More]

by Carol J. Smith, Thyra Rauch, Hannah Moyers

The AUX3 model (Agile UX with 3 Tracks) proposes a framework for fitting the user experience cycle into the Agile process. [Read More]

by Eileen Tong

Whether you work in a small startup or a large corporation, teams can work on a solution for months to years only to produce products or services that fail to meet customers’ needs. Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days provides a blueprint for how to solve for […] [Read More]

by Anna Rubkiewicz

For many years, “scrum” and “agile” were the biggest buzzwords of the startup scene, growing to prominence as some of the biggest teams in the world adapted the processes for daily work. What was initially a solution for IT teams was quickly incorporated by designers, who sought an effective way to coordinate their work with […] [Read More]

by LaiYee Ho

In this case study, the author discusses how she worked with her team to integrate research into an Agile development process. The resulting changes helped the team better respond to user needs by incorporating research throughout the sprint cycle. [Read More]

by Rob Keefer

Considering multiple possibilities for your product direction? Evidence-based story mapping can be a powerful tool for understanding stakeholder opinions and informing prioritization decisions. [Read More]

by Blythe de Orive

USAA is infusing its traditionally IT-driven Agile methodology with Design Thinking principles to provide better digital experiences for its members. [Read More]

by Becky Bristol, Nicole Derr

Learn how a team of UXers and architects adapted the Agile approach to improve their product, team performance, and job satisfaction. [Read More]

by Mandy Tang Armstrong

While some believe that Agile, UX practices, and remote work are an impossible combination, they may be compatible, if managed thoughtfully. [Read More]

by Anna Rowe, Valle Hansen, Carmen Broomes, Michelle Peterson

Seasoned user researchers share tips on starting, iterating, and scaling lean research methods to adapt user experience research to a fast-moving Agile development process. [Read More]

by Alik Brundrett

With the right strategies and tools, distributed design teams can maintain effective communication and creative collaboration. [Read More]

by Erin Campbell, Whitney Stoepel, Benjamin Lauren, Stephanie Kribs

Applying contextual research methods to understand the visitor experience, helped solve a museum’s challenges. [Read More]

by Anton Baturan

Modern enterprise software projects need both upstream and downstream UX services. Research, architecture and strategy must be addressed, before the more traditional work on the software itself. [Read More]

by Andrew Rivera

With the rise of agile development, conditions are ripe for the return of the user experience generalist. User experience departments need tactics to build generalists, instead of specialists. (Full article available in English and Español) [Read More]

by Andrea Lindeman

Embracing and adapting to change by evolving research planning, execution, analysis, and reporting to better meet organization needs is essential as a UX researcher. [Read More]

by Richard Douglass, Kayre Hylton

With RITE, UX teams examine interface alternatives in a short time, evolving a more usable final design more quickly than with traditional usability testing methods. [Read More]

by Carissa Demetris

Agile design teams can often get swept up in a single product feature, iterating that one feature to its most perfect state. [Read More]

by Eunice Chang, Olivia Williamson

Customer Councils help ensure quality user research in an Agile development culture. They provide both strategic insight and practical usability feedback throughout a project. [Read More]

by Diana Brown

In Agile, the UX person is part of the team, working towards a common goal. Frequent deliverables and constant feedback are a recipe for amazing collaboration. [Read More]

by Jeff Gothelf

UX designer shares how he changed the mindset of his organization get buy-in for an integrated Agile UX software development process. [Read More]

by Nancy Frishberg

Agile software development is adaptive rather than predictive and people-oriented rather than process-oriented. Several activities at UPA 2009 discussed shared experiences of working in Agile environments. [Read More]

by Cindy Lu, Thyra Rauch, Lynn Miller

A workshop at UPA 2009 continued previous discussions on Agile and user-centered design. Workshop participants exchanged best practices, success factors, challenges, and solutions. [Read More]

by Daniel Rosenberg

If we measure based on product success and not timeline adherence, the garbage in, garbage out rule still compromises our daily professional contribution. [Read More]

by Aaron Marcus

In this issue, we seek to integrate the worlds of UX and software development in order to create better products, services, and user experiences. [Read More]