Laura KellerAt MISI Company, Laura Keller has led multiple cross-channel experience design strategy engagements for clients, including AstraZeneca, Hachette Book Group, Prostate Cancer Foundation, the NBA, Pfizer, and Glaceau. Her passion lies with intersections between experience design and the physical, wayfinding, and service design spaces. She writes for UXMatters in her column “Service Design: Orchestrating Experiences in Context.” is a member of the Citizen Designer group, based in New York.
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