UXチームが世界各地に散在している場合、デザインマネージャーとチームメンバーは、こうした分散型のチームが抱える課題に対応できなければならない。分散型のチームには24時間の作業体制、多様な視点、コスト削減の可能性といった利点がある。反面、各地での同時作業の時間帯が限られること、協働設計の困難さ、コミュニケーションや文化の潜在的な壁があること、などの課題がある。
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Jhilmil JainJhilmil Jain is a senior UX research manager at Android with a team that spans the U.S. and the UK. Prior to this role, she was part of the Google TV team, which included members from South Korea, Poland, the UK, and the U.S. She has also worked with Microsoft, where her team was distributed across five U.S. cities, each in a different time zone, and HP Labs, where she oversaw software development in Brazil and India.
Catherine CourageCatherine Courage has a passion for transforming corporate culture by making great design a driver of innovation and change. She is SVP of global customer experience at Citrix, and her team’s mission is to create world-class products and services that drive an exceptional, total customer experience. She is co-author of the book Understanding Your Users, and is an active writer and speaker on design.
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