Quesenbery, W., Chisnell, D. (2011). (English) Voting in New York City: Why is Ballot Design so Hard to Get Right?. User Experience Magazine, 10(2).
Retrieved from https://oldmagazine.uxpa.org/voting_in_nyc/?lang=pt
Whitney combines a fascination with people and an obsession to communicate clearly with her work bringing user research insights to designing products where people matter. She's also passionate about elections, and leads the Center for Civic Design with Dana Chisnell. Her books are Storytelling for User Experience, GlobalUX, and A Web for Everyone. Twitter: @whitneyq and @awebforeveryone
Dana Chisnell has helped thousands of people learn how to make better design decisions by giving them skills to gain knowledge about the people using the designs. She is co-author, with Jeff Rubin, of Handbook of Usability Testing.Twitter; @danachis