ある大規模病院システムの人間工学チームは、標識デザインにユーザー中心設計手法を利用した。この結果、一連の経験則に照らし合わせた専用の評価法を含む、ベストプラクティスに合致する電子キオスクと構内標識が生まれた。 原文は英語だけになります
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Amanda RavenAmanda Raven is a human factors safety specialist with Alberta Health Services (AHS) in Alberta, Canada. She holds a Master’s of Science in Industrial Engineering (M.S.I.E.) from the University of Washington. The Human Factors team at AHS consists of specialists who contributes to the design of processes and equipment to result in a high-quality, safe healthcare system.
Jason LabergeJason Laberge is the manager of Human Factors with AHS. He has published numerous articles that describe human factors issues in complex industries. His projects focus on how healthcare staff and patients use equipment, tools, and work spaces. He obtained his M.Sc. in Engineering Psychology from the University of Calgary in 2003.
Joanne GantonJoanne Ganton is the manager of patient & family centred care for Calgary’s new South Health Campus. Joanne has fifteen years experience consulting to advance patient and family centered care practices with expertise in patient engagement to improve health care experiences. Joanne holds a Bachelor’s of Commerce from the University of Saskatchewan.
Michelle JohnsonMichelle Johnson was the project manager for Wayfinding at South Health Campus for two years during its project phase. Michelle holds a Bachelor’s of Commerce from the University of Victoria.
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