(English) Usability Script and Moderator’s Guide: 2 Tools or 1? Communicating with Study Respondents

(English) A good script allows a moderator to support conversation with a participant, learning from the participant’s freedom, while still providing the necessary controlled environment. [Leia mais]

(English) Let’s Talk UX: Communication in UX Design

(English) UX training should address the cultural and social aspects of communication in order to create communicators who make a positive impact. [Leia mais]

(English) Usability and SEO: A Match Made in Heaven

(English) Website designers should carefully consider the six shared elements of SEO and usability prior to making any changes on an existing site, or when developing new websites. [Leia mais]

(English) What Does “Personal Computer” Mean? Communicating a New Paradigm

(English) The PC is no longer the center of the digital universe. Soon service providers will offer desktop as a service to companies of all sizes. [Leia mais]

(English) Writing Tutorials That Actually Help Users: Communication for Learning

greybox from a tutorial

(English) An effective tutorial supports user modifications and guides them through errors so that, using your UI, they can achieve their goals. [Leia mais]

(English) User-Generated Content and Future Challenges: New Kinds of Communication

(English) The triumph of user-generated content has created critical new challenges for UX practitioners, primarily how to deal with the massive amount of content being produced. [Leia mais]

(English) Online Social Networking and the New Indian Woman: Communication to Overcome Frustration

illustration of a woman checking a laptop in a kitchen.

(English) Indian women in IT make use of social networks in a manner similar to their counterparts elsewhere, however with some differences. [Leia mais]

(English) Language Barriers in Healthcare Information: Communicating with Bilingual Users

(English) When adapting online health information for Latinos, employ “transcreation” or adaptation based on design guidelines that encompass cultural and linguistic needs, rather than just translation. [Leia mais]

(English) Social Skills for UX Consultants: Communication on the Job

(English) As the UX consulting business matures, the need for developing additional skills is spurring interesting discussion within the UX community. [Leia mais]

(English) What’s News: Automating Baggage Handling

RampMate automated baggage handling device

(English) Using feedback from ground handling staff, RampMate was created, increasing efficiency and airport baggage tracking capabilities while decreasing handler injury rates. [Leia mais]

(English) Book Review: Do’s and Don’ts of Information Graphics

book cover

(English) A review of The Wall Street Guide to Information Graphics: The Do's and Don'ts of Presenting Data, Facts, and Figures by Dona M. Wong. Guide to creating information graphics that are usable, useful, and appealing, especially in the business and advertising world. [Leia mais]

(English) Editor’s Note: Communicating the Usability Message Around the World

UX (magazine logo)

(English) This issue's theme of “Communication” bring the experiences of contributors in several international settings to our global community of readers. [Leia mais]

(English) The View From Here: An Interview with Elizabeth Rosenzweig, founder, World Usability Day

(English) An interview with Elizabeth Rosenweig, founder of World Usability Day, on the origins and future of WUD. [Leia mais]