User Experience

by Rolf Molich, Bernard Rummel, Susanne Waßerroth

(English) Evaluation of videos and usability test reports from 100-plus UX professionals obtaining CPUX-UT certification gives expert insights into improving usability testing and collecting meaningful findings. [阅读详情]

by Karen Shor

(English) Remote Usability Testing includes virtual techniques and digital UX methods used to gather user data in real time to make design decisions. This book provides detailed steps and considerations to gather user data, analyze that data, and translate those findings into design decisions. [阅读详情]

by Jean Fox, Jennifer Edgar

(English) Learn how cognitive interviewing can improve your surveys so you really get the data you need. Surveys are a common method for collecting data from users. To ensure you get the data you want, you must ask questions that truly reflect your research goals. Cognitive interviewing is a useful method for evaluating how well users can understand and answer your questions. In this article, we describe cognitive interviewing and compare it to usability testing, showing the similarities and differences, so you can start using cognitive interviewing to improve your own surveys. [阅读详情]

by Pallabi Roy Singh

遵循最佳实践的系统性用户研究能够产生良好的结果，但是这些结果是否“可靠”或“有效”呢？本文将介绍我们如何将这些社会科学概念运用于用户体验研究。 [阅读详情]

by Ayesha Saleem

Research conducted on startups in Detroit, Michigan proves that the success of any startup hinges on the employment of UX to feed the ROI. [阅读详情]

by Danielle Cooley, Carol Barnum

An experimental insight into how Comparative Usability Evaluation studies and reports are done. [阅读详情]

by Chelsey Glasson, Ashley Reese, LaDawn Jentzsch

(English) Research project planning provides benefits to both partners and practitioners alike. This article outlines the first five of ten recommended steps for research program planning. [阅读详情]

by Kelsey Dilendik

聊天机器人是一种有效的工具，可以自动与研究参与者进行交流。了解如何构建聊天机器人以通过手机短信与参与者进行沟通。 [阅读详情]

by Shawn Dimpfl

“Research in a Box”是一种邮寄给参与者的套件，这是一种经济高效的远程用户体验研究方法，它使 Walgreens 能够收集分散于各地的团队成员的反馈意见。 [阅读详情]

by Cliff Anderson

在这篇幽默的文章中，Cliff Anderson 对比 Kubler-Ross 的 5 个悲伤阶段与新手观察员的可用性测试过程体验。 [阅读详情]

by Angela Huenerfauth, David Teller

可用性成熟度模型 (UMM) 用于规划、衡量和跟踪产品开发期间的可用性增长，以便团队了解他们的产品何时准备好可以发布。  [阅读详情]

by Jeff Sauro

John Brooke 于 1986 年开发的系统可用性量表 (SUS) 是一种使用最为广泛的调查问卷，用于度量人们所感知的可用性。该量表包含十条陈述，回答范围从 1（强烈反对）到 5（强烈赞同）不等。 [阅读详情]

by Rob Fitzgibbon

在派对气氛中进行用户研究越来越受欢迎，但也伴随着道德风险和方法论问题。 [阅读详情]

by Rich Buttiglieri

这篇文章提供了一种实际操作方法，用于培训研究领域的新手或希望进修的人员，使之了解如何指导富有挑战性的参与者。 [阅读详情]

by Deirdre McGruder

这是对 Paul Doncaster 所著的《用户体验五秒原则：关于用户体验设计的最简单测试方法的指南》 (The UX Five-Second Rules: Guidelines for User Experience Design’s Simplest Testing Technique) 一书的书评。一种基于人类感觉的在线的、无研究人员主持的方法。 [阅读详情]

by Tanya Feinstein, Danielle Smith, Michelle Peterson

文中采用分步式指南，说明如何在没有用户体验研究人员的情况下开展定性研究。 [阅读详情]

by Mindy Maxwell

本文评论了 Donna Tedesco 和 Fiona Tranquada 所著的《主持人生存指南》(The Moderator’s Survival Guide) 一书，旨在帮助提高您主持研究的能力。 [阅读详情]

by Dana Chisnell

为研究项目招募参与者可能很难，但是只要走对地方就能轻松找到合适的人选。 [阅读详情]

by Pejman Mirza-Babaei

游戏开发需要深入了解用户需求。除了利用成熟的可用性研究方法之外，游戏用户研究越来越多地引入生物测定学的最新成果，借以了解用户行为。 [阅读详情]

by Kimberly Dunwoody, Susan Teague Rector

利用计分卡，可以跨越不同的用户体验框架、可用性成熟度和技术平台来比较各种产品，有助于确定可提高产品可用性并减少用户体验缺陷的解决方案。 [阅读详情]

by Richard Douglass, Kayre Hylton

(English) With RITE, UX teams examine interface alternatives in a short time, evolving a more usable final design more quickly than with traditional usability testing methods. [阅读详情]

by Fulvio Lizano, Maria Marta Sandoval, Anders Bruun, Jan Stage

哥斯达黎加的这项案例研究对软件开发组织与软件开发新手在可用性评估方面的不同观点进行了探究。 [阅读详情]

by Heather Nam

可用性脚本是主持人和参与者之间的一种主要沟通工具，但研究人员不应依赖脚本。其实，应该利用脚本将重要信息以一致的方式传达给测试参与者，并且主持人应将其作为一种工具来在整个测试过程中引导受访者。 [阅读详情]

by Alison Meier

想要修复一个主要政府项目的门户网站。通过对健康消费者进行可用性测试，帮助改善了加州的一个门户网站 CoveredCA。 [阅读详情]

by Jussi Pasanen

对 Aga Bojko 撰写的《眼动跟踪用户体验：研究实用指南》(Eye tracking the User Experience – A Practical Guide to Research) 的书评。 一本必读书，书中讲述了进行眼动跟踪研究的一些技巧。 [阅读详情]

by Stephanie R. Fishel-Brown, Emily J. Schroeder

观察员参与是进行可用性研究的重要一环。提前做一点准备工作有助于您更有效地帮助观察员履行职责。 [阅读详情]

by Joe Bugental

这是我们的研究，作者：Tomer Sharon [阅读详情]

by Korey Johnson

量化用户体验：用户研究的实用统计学，作者：Jeff Sauro 和 James R. Lewis [阅读详情]

by Lynne Martin

在看了开发人员的时间表后，Martin 开始在项目早期的定义阶段的“空闲”时间里让团队从一开始就参与有关用户和可用性的工作 [阅读详情]

by Sarah J. Swierenga, Graham L. Pierce

在哪类情况下进行用户体验评估是违背道德的呢？ [阅读详情]

by Paul Linton

A review of Usability Testing Essentials: Ready, Set . . .Test! by Carol M. Barnum Practical guidance for UX professionals at every experience level. From equipment, lab vs. field testing, remote testing; testing protocols, analyzing results, and reporting the findings. [阅读详情]

by Svetlanta Ognjanovic, Jason Ralls, Pablo Gonzalez

同伴辅导是 LEGO 集团已经在进行儿童可用性测试中成功使用的方法。在同伴辅导中，一名儿童充当辅导员，用自己的语言向其朋友介绍一款数字产品。 [阅读详情]

by Michael Beasley

网页分析数据是一个有助于可用性测试设计和测试结果分析的定量数据源。 [阅读详情]

by Christine Danko

In his new book "Responsive Web Design," Ethan Marcotte makes a case and offers practical instruction for creating a design that scales based on platform. [阅读详情]

by Indrani Medhi, Anuj Tewari, Mohit Jain, Edward Cutrell

我们以印度中部农村地区的 10 名低收入、低文化水平的卫生工作人员为样本，对该系统进行了最初的培训和评估。在此过程中，该系统看起来似乎大获成功 [阅读详情]

by Marina Lin

如果使用传统的线性笔记方法，在可用性研究过程中捕获参与者反馈可能会有些困难。 [阅读详情]

by Jeroen van der Heijden

眼动跟踪在游戏的用户测试中会很有用 [阅读详情]

by Chelsey Glasson

New software can read faces to detect basic emotions as someone uses a website, giving a more detailed view of how they react. [阅读详情]

by Heather Desurvire

南加利福尼亚大学 (University of Southern California) 是最早设立正式科系，为视频游戏行业培养人才的学校之一，该系自设立以来，已成为美国此类专业的首要提供者之一。 [阅读详情]

by Gerry Gaffney

(English) A review of Beyond the Usability Lab: Conducting Large-Scale Online User Experience Studies by Bill Albert, Tom Tullis, Donna Tedesco. This book is well-structured for practitioners of remote usability testing. [阅读详情]

by Elizabeth Brown

(English) When conducting testing with children, full disclosure and reasonable procedures are your best defense against potential legal complications. [阅读详情]

by Gavin Johnston

传统上，对产品开发抱有一种“只要您做出来，便会有人光顾”的态度。可用性经常如法炮制，设计出在实验室测试中工作良好的产品和用户界面。 [阅读详情]

by John Webb, Tomer Sharon

用户体验研究人员可能会获得中肯的见解，从而对产品产生巨大影响。研究结果不仅触及特定工作流和设计的可用性，而且还承载了主要业务和设计建议，这些建议不仅回答了您产品经理数个月一直在问的问题，甚至还回答了她没想到的问题。 [阅读详情]

by Michelle Borea, Kellie May

Fieldwork, Inc. 是一家美国公司，涉足美国、欧洲、亚洲和远东市场，拥有 30 年的面对面一手数据收集经验，来自该公司的两位运营副总裁重点介绍了不同国家/地区在实际设施、技术、招聘做法和文化特质方面所遇到的一些差异。 [阅读详情]

by Stephen Turner

(English) Marketing and usability research "field" or gather data in different ways. Both disciplines would benefit by carefully considering the assumptions they impose with their approaches to sampling. [阅读详情]

by Mary Hunter Utt

(English) Guerrilla usability testing software assists testing with people with disabilities leading to more usable and accessible software for all users—disabled, non-disabled, and seniors. [阅读详情]

by Jerrod Larson, Jen Hocko, Richard Bye

(English) UX teams must extend the role of usability evaluation to the "off-the-shelf" software procurement process itself. [阅读详情]

by Keisha McKenzie, David Edgell

(English) When testing a software package, include traditional roles found in a pyramidal training model but also a reversed, "train the trainer" round. [阅读详情]

by Tania Lang

(English) Provide form instructions on a separate web page and place a “Help” link at the beginning to help users who prefer or require “up front” instructions to complete the form. [阅读详情]

by Beth Loring, Kristen Joffre Leclerc, Kris Engdahl

(English) Field testing and field research work especially well with older adults, if you are sensitive to their needs in both the recruiting and data collection process. [阅读详情]